FAQs
How fast do Zoomi electric bicycles travel?
Zoomi electric bicycles can travel up to 20 mph on motor power alone, depending on rider weight and terrain. If the rider is also pedaling, speeds of 25+ mph can be achieved.
How far can I travel on a single charge?
The Zoomi Monterey can travel up to 33 miles on a single charge when in pedal-assist mode. (Note: These figures are calculated for a 150 pound rider traveling on flat ground, and will vary depending upon individual usage.)
What are “throttle” and “pedal-assist mode”?
Our smart speed controller has three possible settings: Pedal-only, pedal-assist, and pedal-assist + throttle. In pedal-only mode, the rider does all the work, just like on a traditional bicycle. In pedal-assist mode, the rider shares the effort with the bike’s electric motor, which activates only when the rider is pedaling. In Pedal-assist + throttle mode, the pedal assist system is still active, but the rider can also use the twist throttle to have the bike’s motor do all the work if so desired.
How do you charge the battery?
You can charge Zoomi electric bicycles just like any other battery appliance - simply plug in the included Zoomi battery charger into any standard wall outlet, and plug the charger into the Zoomi battery. You can charge the battery while it’s on your bike, or remove the battery when you park your bike and charge it anywhere you like using the charger.
How long does it take to charge the battery completely?
The Zoomi battery takes four to six hours to recharge from a complete discharge.
What is the battery life?
With proper battery maintenance, the Zoomi electric bike battery will last 800 charge cycles. For many e-bikers, that is years worth of riding!
How often should I charge the battery?
For longest life, it is best to charge the battery after each ride (or daily). It should also be charged at least once every three weeks if not in use for a long period of time.
Does the battery recharge while riding?
No. In order to create the energy to recharge the battery, you would need resistance, which would make it harder to pedal and defeat the purpose of having an electric motor.
Can I remove the battery and does it lock?
Yes, the battery is simple to remove when unlocked. The lock for the ignition and the battery are the same.
Is the Zoomi battery a good quality battery?
Absolutely. Zoomi lithium-ion batteries are manufactured by a subsidiary of Lenovo, specially designed for the 36v electric bike system. Zoomi batteries have proven quality performance for over five years.
Will my Zoomi electric bicycle help me ride up hills?
Of course! Both the pedal assist mode and twist grip throttle will assist you while going up moderate inclines.
Do I have to pedal all the time?
No. You may use the twist grip throttle, which requires no pedaling at all. The pedal assist mode allows for significantly more power, however.
What if I need a replacement part?
Replacement parts are readily available from your local Zoomi dealer. If you are not near a Zoomi dealer, there are several online stores that will service you. Please see our dealer locator for more information.
What maintenance is required on a Zoomi electric bicycle?
It is important to take good care of your Zoomi, as you would with any other high quality item. You must keep it clean and dry, and keep your battery charged. You must also take it into a bike shop periodically for tune-ups.
How do I purchase a Zoomi electric bicycle?
Please see our dealers page to find a local reseller of Zoomi electric bikes. If there is not one in your area, several online stores that carry Zoomi e-bikes are listed as well.
Are electric bicycles street legal?
Generally, yes, normal bicycle laws apply. Under Federal Law, electric bikes are not considered motor vehicles unless the state or local entity has passed a law otherwise. Be sure to check your state and local laws for any recent changes.
Have more questions? Feel free to contact us and we’ll answer all your questions.